Vivah by Purohit, the matrimony service of purohit.app: its rules, how to stay safe, and how to reach us.
The rules
- For marriage only - this is not a dating site.
- No obscene material.
- Every phone number is verified with a code. Other details are the family's own word - purohit.app has not checked them.
- Every profile is for a person who has agreed to be here, with details that are correct to the best of the maker's knowledge.
- No phone numbers, emails, links or money matters in a profile. Asking for or giving dowry is a crime.
Stay safe
- Never send money to anyone you met here, for any reason.
- Meet with family, in a public place.
- Verify through people you know: relatives, friends, your purohit.
- Asking for or giving dowry is a crime.
- To report fraud, call 1930 or use cybercrime.gov.in.
- Army, doctor and work-abroad claims are the ones most often faked on matrimony sites. Check them through people you know.
How reports work
- Report a profile from its page (the three dots on the photo, or the link at the bottom) and choose a reason. The profile disappears for you at once.
- Every report gets a ticket number at once and an outcome within 36 hours. A complaint gets a ticket number at once and an answer within 7 days.
- A profile is paused at once when it is reported as “This is me or my photo” or “The person is under age”, and when someone who has had a mutual yes with it reports money, dowry, an existing marriage or abuse. Otherwise it is paused when a second member reports it.
- The owner of a paused profile is told why, and how to appeal.
- Every ticket and its outcome is on the Profile tab, under Reports and requests - or, without a profile, on the Remove a profile of me page.
Questions
Who can see a profile?
Only members: people with a live profile of their own. The surname and the phone number are shown only after both sides say yes. Photos follow the owner's choice: members with a profile, or only people whose interest they accept. You see other people's photos only while your own profile shows a photo.
I made a profile for my son or daughter. Why is it not showing?
A profile made for someone else appears only after that person confirms from their own phone. Open the Profile tab and send them the confirm link from there.
What are gunas and porutham?
Two ways of seeing how well two horoscopes match. Gunas are a score out of 36 from eight traditional checks (the ashtakoota), the usual way in the north of India; traditionally 18 or more is seen as a good start. Porutham is the south Indian way: ten checks, each one matching or not, and many families look first at rajju. Both are a starting point, not a verdict.
I do not know the nakshatra. Can I still make a profile?
Yes. With the date, time and place of birth we work out the rashi and nakshatra. With only the date, we show which nakshatra the moon was in through that day, and you pick by the part of the day. If you do not know, choose Not known: the profile is listed without a horoscope match, and you can add the nakshatra later on the Profile tab.
How is the horoscope match worked out?
We work it out for you from the rashi and nakshatra given in both profiles: a score out of 36 (the gunas, from the ashtakoota) and the ten south Indian checks (porutham), with the groom always in the groom's place. It is a starting point. Have both horoscopes read by your purohit or astrologer before deciding.
What do “Not for me”, “Shortlist” and “Send interest” do?
“Not for me” hides a profile from Discover for 30 days, and nobody is told; Undo, under the card, brings back the last one. “Shortlist” keeps it to decide later: choose List at the top of Discover, then Shortlist. “Send interest” sends one of a few set lines; you can send a few each day.
Can I see the profiles as a list?
Yes. At the top of Discover, choose “List” to see everyone as rows you can compare, sorted by horoscope match, newest or recently active. Discover remembers the view you chose.
What happens when I say “Not interested”?
The other side is told no. You have a few seconds to undo it; after that the two profiles cannot send each other an interest again.
Can I chat with someone here?
No. You send an interest with one of a few set lines. When both sides say yes, both see the full name, the phone number and any social media added, and talk directly.
Can I add LinkedIn, Instagram, Facebook or X?
Yes, if you want to. On the Profile tab, choose “Social media”, then paste the link from the app (Share or the three dots, then Copy link), or type the @name for Instagram and X. Only a family where both sides say yes sees them, next to the phone number; until then, others see only which apps you added, not the links. A profile made for someone else shows that person their links before they confirm it, and once they confirm, only they can add or change them. We do not check the accounts, so add only the person's own. Opening someone's LinkedIn page may tell them you looked, depending on your LinkedIn settings.
Who has my phone number?
Only the people you said yes to, and the people who said yes to you. The Accepted tab lists them, each with a way to report them.
How do I pause or delete a profile?
On the Profile tab, choose “Pause, remove, or marriage fixed”. A paused profile is hidden until you resume it. A deleted profile is hidden at once.
The marriage is fixed. What now?
Congratulations. On the Profile tab, choose “Pause, remove, or marriage fixed”, then “Marriage fixed”. The profile is no longer listed, and a purohit can help with the engagement and the wedding when you are ready.
Someone made a profile of me without asking. What do I do?
Use “Remove a profile of me”. You do not need a profile. Give the profile code or a photo of you; a matching profile is paused at once while we check.
Complaints
For anything else, or to appeal a paused profile, write to our grievance officer here. You get a ticket number at once, and an answer within 7 days.
Grievance Officer: BuildStack Technologies
Bengaluru, Karnataka
Email: buildstacklabs3@gmail.com
We acknowledge a complaint within 24 hours and answer it within 7 days. A request to remove a profile made of you without your consent is acted on within 36 hours.